SMRT COVID-19 Frequently Asked Questions (FAQs)
SMRT station staff will begin holding "Please Refrain From Talking" placards from 31 March at MRT stations as part of a new campaign to remind commuters to be considerate and refrain from talking. This would minimise the risk of Covid-19 transmission on public transport.
SMRT has deployed 13 robot cleaners to supplement existing cleaning efforts for commuters at all Circle Line MRT stations. This is to enhance the cleaning regime at train station premises. Each robot can clean large floor areas two to three times faster compared to manual cleaning. Cleaning staff will be trained to manage several robots efficiently and they can be freed to perform other duties. The cleaners are also upskilled to troubleshoot minor faults, such as clearing obstacle-related faults.
With the support of TemasekFoundation, SMRT is happy to be part of this collaboration with Singapore-based engineering firm HOPE Technik and Sheares Healthcare to retrofit existing SMRT buses into special vehicles for COVID-19-related operations.
20 SMRT buses have been retrofitted to help with the mass transfer of COVID-19 patients between places such as hospitals, migrant worker dormitories and the various community recovery and care facilities. The buses, dubbed COMET MAXIs (COVID-19 Multi-Passenger Enhanced Transporters), can take more than 30 passengers at each time.
SMRT will extend its full rental waiver for taxis until Jun 1, to help its taxi partners cushion the financial impact they will experience as a result of the extended “circuit breaker” period.
The move will cost the company an additional S$6 million, bringing its total support for taxi drivers to about S$20 millio.
Mask up, everyone!
Our colleagues are taking an extra step to stay safe while performing their duties, so everyone can continue to have safe and comfortable journeys.
Though times are challenging, SMRT's taxi partner Mr Ho is hopeful that the delivery collaborations between food businesses such as Fei Siong and SMRT will help him boost his earnings.
Following the Malaysian Government’s announcement on movement control order, SMRT Roads has secured sufficient hotel rooms for our Malaysian staff to stay in Singapore till 31 March. Our priority is to protect our staff and commuters.
Commuters can rest assured that SMRT will continue to serve them well. We are assessing the situation and working closely with the authorities to maintain confidence in using the public transport network.
Together with the StandUpFor.SG volunteers who visited the Yishun Integrated Transport Hub yesterday (14 Feb), we would like to express our heartfelt thanks to our fellow frontline workers.
The volunteers gave out snacks and thank you notes at the Heartzone@Yishun to healthcare workers in the vicinity, in appreciation of their commitment to serve.
Together, we will overcome COVID-19!
The well-being of our commuters is our priority. We have stepped up our cleaning efforts to provide commuters with cleaner and safer journeys. The cleaning of our trains, buses and high commuter touch points has been intensified.
We encourage everyone to be socially responsible and observe good personal hygiene. Do make use of the available hand sanitisers at our stations and bus interchanges.