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Kaizen For Safety

SMRT Safety and Health Policy

SMRT's mission is to be the best-in-class public transport service provider, fully committed to deliver a positive experience that is safe, reliable and commuter-centred. In discharging our responsibilities, we accord paramount importance to safety and health.

Our Goal

We strive for the highest standard of safety and health, consistent with international best practices. We strongly believe that all accidents are preventable. We aim to achieve zero accidents, and create a workplace and transport network where no one gets harmed.

Our Commitments

We are committed to:

  1. Ensure safety comes first when providing safe and reliable transport services for all stakeholders
  2. Make safety and health a primary objective in the operations, maintenance and service of our public transport network
  3. Continually achieve improvement in the safety and health performance

Safety-First Mindset

In SMRT, Safety Is First and a core value reflected in our behaviour, operations, systems, processes and work procedures. Safety is also the first 'S' in our Kaizen 6S methodology. Through Kaizen for Safety, we strive for continuous and incremental improvement to our Safety performance.


Kaizen 6s