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Our People

People are at the heart of all that we do. At SMRT, our employees have been instrumental to our success. This became apparent in the midst of the COVID-19 pandemic. SMRT employees remain steadfast and resilient. Our staff are committed to making every commute safe, reliable and comfortable with high standards of safety and service excellence. We continue to invest in our workforce to develop skilled, competent and adaptable employees who are prepared to overcome disruptions and challenges.

Our Community

SMRT strives to serve and delight everyone in the community. We never cease to explore opportunities to improve commuting experience in our MRT stations and bus interchanges. One example is the launch of Go-To SMRT in 2021. The project expanded our services beyond transportation. Our added services include wayfinding, first-aid, locating missing persons, assisting commuters with dementia, and more.

Our commitment to serve is guided by our WeCare Framework: