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Contact Us

SMRT Corporation Ltd

2 Tanjong Katong Road,
#08-01, Tower 3,
Paya Lebar Quarter,
Singapore 437161

+65 6331 1000


For all SMRT enquiries, please use the following channels:

Department Call us Write to us

Customer Relations

For general enquiries and feedback

1800 336 8900 (Only within Singapore, and mobile air-time charges may be imposed by relevant Service Providers.)

Operating hours: 
7.30am - 8.00pm daily

For general enquiries and feedback (trains/buses/taxis), please use our Feedback form.


For lost and found, please use our Lost Report form.

If our staff served you well, please drop us a Compliment so that we can encourage them.

SMRT SNAP-REP (Snap and Report)

To report technical defects, please send an image and a description of the defect to our WhatsApp service.

Please click here for the Guide to using SMRT SNAP-REP.


Whatsapp to: +65 9788 4398

Operating hours:
7.30am - 8.00pm daily

SMRT Taxis

For enquiries on bookings, feedback, lost and found items

+65 6555 8888

SMRT Media

For enquiries on advertising

+65 6331 1383  Email

SMRT Properties

For enquiries on leasing commercial spaces

+65 6331 1333 Email

Personal Data Protection



For enquiries on stored value card and public transport services in Singapore, please contact TransitLink:

Hotline: 1800 225 5663
Operating hours: 8.00am - 6.00pm, Mon - Sun (excluding Public Holidays)