Ms Margaret Teo is the Group Chief Sustainability Officer of SMRT, overseeing the Group's Environmental, Social & Governance (ESG) and Corporate Service Responsibility (CSR) agenda.
In this role, she drives SMRT's sustainability strategy and key initiatives, embedding sustainable practices across operations, organisational culture, and business strategy. Guided by ESG principles, she champions long-term value creation and the advancement of SMRT's CSR commitment.
Ms Teo joined SMRT in August 2014 as Head of Corporate and Marketing Communications and later served as Group Chief Communications Officer, leading the Group's communications and CSR strategies across multiple platforms and stakeholder groups. Under her leadership, the communications function evolved into a strategic, data-driven reputation management capability.
With over 20 years of experience in public relations and marketing communications, Ms Teo has held senior leadership roles across the public and private sectors. Prior to SMRT, she was Senior Vice President at Singbridge International Pte Ltd. She also served at the Singapore Tourism Board (STB), where she led public communications, stakeholder relations, service quality and established the Integrated Resorts Division, and played a key role in the launch of Singapore's two integrated resorts in 2010. She also led crisis communications during the 2003 SARS outbreak.
Ms Teo holds a Master of Business (International Marketing) with distinction from the Curtin University of Technology and a Bachelor of Science (Honours) from the National University of Singapore. She has completed executive programmes at Harvard Business School and the University of Cambridge Institute for Sustainability Leadership. She was awarded the Public Administration (Silver) in 2009.
