Social
Corporate Social Responsibility at SMRT
At SMRT, our role extends beyond moving people from one destination to another. We are committed to strengthening the communities we serve by supporting meaningful social causes, encouraging our employees to give their time and energy, and using our transport network to connect charities with the wider public.
Through fundraising, volunteerism, Kaizen-supported giving and in-kind sponsorship, we work with our partners to raise awareness, encourage participation and create positive social impact. These efforts reflect our commitment to Doing Right, Doing Good and Doing Well.
Tap For Hope, a cherished annual drive since 2021, is SMRT's signature CSR event, as part of our commitment to the annual President’s Challenge.
In its fifth edition, Tap For Hope 2025 kicked off with Ms Sun Xueling, Senior Minister of State at the Ministry of National Development and the Ministry of Transport, making the first donation at Stellar@TE2, in Woodlands MRT station. From 14 November 2025 to 16 January 2026, we set up donation stands at eight MRT stations and two bus interchanges, allowing commuters to contribute easily via EZ-Link cards, major e-wallets, and PayNow.
In line with the year’s President’s Challenge focus on creating sustained impact, SPD, a local charity dedicated to empowering persons with disabilities, has been named the principal beneficiary of the funds raised. The contributions will support SPD’s ongoing efforts to empower its beneficiaries. Tap For Hope is part of a broader initiative that embodies SMRT’s vision of ‘Moving People, Enhancing Lifestyles,’ striving to ensure that no one is left behind on the journey toward a compassionate society where everyone belongs.
We want to express our deepest gratitude to all who participated and supported Tap For Hope. Your kindness and generosity have made a real difference in the lives of many. We look forward to continuing this meaningful journey together, one tap at a time.
SMRT employees contribute their time, skills and energy to support the communities we serve. For the ninth consecutive year, 30 employees supported Singapore’s Fú Dài and Habuan Harapan initiatives by packing and distributing more than 19,000 festive bags to families and seniors in need. SMRT also supported Kampung Senang through community initiatives, including a charity concert that raised more than S$300,000. Through these efforts, our people bring SMRT’s commitment to Doing Good to life through care, personal involvement and meaningful action.
Through Kaizen-driven cost savings, SMRT channelled operational efficiencies into meaningful community support. In celebration of SMRT’s 38th anniversary, 18,000 NETS FlashPay cards, each pre-loaded with $38, were distributed to Persons with Disabilities and their caregivers. Supporting SG Enable’s programmes, this initiative reflects our commitment to reinvesting savings to create more accessible journeys and enhance community support.
Through Journeys for Good, SMRT uses its transport advertising network to help charities raise awareness, attract volunteers and encourage public support. Under a Memorandum of Understanding with the Ministry of Culture, Community and Youth, SMRT committed S$1 million in in-kind publicity support for selected charities with Institution of a Public Character status.
This commitment is enabled by SMRT’s Kaizen culture, which generates savings that can be reinvested to support the community. Through Stellar Ace, SMRT provides advertising space across trains, stations and bus shelters, together with production and printing support. The initiative brings the stories of charities and the communities they serve into commuters’ everyday journeys, making it easier for people to learn, contribute and act.
Nodes at SMRT, a joint initiative with the National Library Board (NLB), promotes knowledge-filled journeys during daily commutes. QR codes displayed at selected MRT train station platforms and bus interchanges lead to NLB's extensive collection of e-resources, including e-magazines, e-books, and captivating YouTube videos.
This partnership transforms public transport spaces into vibrant learning hubs, aligning with SMRT's commitment to community well-being.
The SMRT Green Learning Trail is a transformative eco-experience developed in collaboration with Green Nudge. Supported by the SG Eco Fund, this 1 hour 45-minute guided walking trail explores sustainable public transportation evolution and community-driven green initiatives in Woodlands.
Led by passionate Green Nudge guides, this trail takes participants on a journey through the eco-features embedded within the Woodlands Integrated Transport Hub (WITH) before exploring community initiatives in the vicinity. The programme aims to nurture eco-awareness, highlighting the pivotal role of our multi-modal transport system in combating climate change and steering us towards a car-lite future.
