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SMRT Attains ISO37001 Anti-Bribery Management Systems Standard

SMRT is proud to have attained the ISO 37001 Anti-Bribery Management Systems Standard, certified by TÜV SÜD, an international corporation that provides testing, certification, auditing and advisory services, focusing on safety, security and sustainability solutions. The certificate is the result of an impartial and systematic assessment of the company’s anti-bribery function, conducted by an external auditor. It is awarded to companies that are capable of producing material evidence of a substantial system that supports anti-bribery. SMRT’s achievement affirms our commitment to a high level of integrity and transparency in our operations.

ISO37001 cert



SMRT Wins UITP Marketing Campaign Award 2021 with Go-To SMRT

SMRT had the honour of testing, certification, auditing and advisory services, focusing on safety, security and sustainability solutions.

The certificate is the result of an impartial and systematic assessment of the company’s anti-bribery function, conducted by an external auditor. It is awarded to companies that are capable of producing material evidence of a substantial system that supports anti-bribery.

SMRT’s achievement affirms our commitment to a high level of integrity and transparency in our operations.inning the UITP Marketing Campaign Award 2021 for Go-To SMRT, a project which expands our services beyond providing daily transport, to include wayfinding, first aid, locating missing persons, assisting commuters with dementia, and more. Through this project, SMRT strives to enhance the overall commuting experience of our commuters and build affinity with the community which we are a part of. We are heartened by this recognition and will continue to deliver quality valued-added services to our commuters and the public.

UITP (Union Internationale des Transports Publics) is the International Association of Public Transport, a non-profit advocacy organisation that connects public transport stakeholders. The Award is a recognition of the creativity, originality, and innovation that Go-To SMRT has made to Singapore’s public transport system.

Dementia Go-To Point at Paya Lebar MRT station637902752747966059


SMRT Wins Several Categories in Land Transport Excellence Awards 2022

SMRT is heartened to be a winner in several categories of the Land Transport Excellence Awards (LTEA) 2022, an annual event that showcases the best industry practices in Singapore’s land transport system.

One category in particular, the Outstanding Service Individual (Public Transport), was awarded to 9 of our staff members. One of the winners, Abdul Razak Bin Omar, was applauded for his exceptional service when he cleared the way and accompanied a commuter and her elderly, wheelchair-bound father from Bishan station to Lorong Chuan station. He took the initiative after he noticed the pair facing challenges moving around the busy stations. Service is core to what SMRT does as a Public Transport Operator and we will continue to go the extra mile to make our commuters feel safe and comfortable in our network.

We also have winner/s in the following categories:

  • Best Service Partner (Service Delivery)
  • Most Innovative Solution
  • Friend of Public Transport Award
  • Most Innovative/Effective Safety Programme
  • Best Community Inclusive Project
  • Best Land Transport O&M Initiative (Merit Winner)


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Winners of LTEA Service Awards

The Most Innovative Solution Award recognised our Project Overwatch, devised to monitor trains in real-time. The project provides staff with up-to-date information and situational awareness of on-ground activities, thereby allowing quicker allocation of resources and reduction of potential disruptions. A member of the project, Mr Mohammad Sami Tahir, said that he is “very pleased to see that the hard work put in by [his] team has paid off with full scale adoption of Project Overwatch by the Circle Line operations team”.Project Overwatch allows Circle Line to monitor train services real-time

SMRT is honoured to take part in LTEA, and endeavours to continue upholding the standards that these Awards represent.

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Project Overwatch allows Circle Line to monitor train services real-time


Another award for SMRT is from the Most Innovative/Effective Safety Programme category, where we were recognised for the design and implementation of a bus sensor that captures motion and prevents bus doors from automatically closing. These sensors have resulted in a significant reduction of incidents related to bus doors closing on commuters, bringing a safer and more stress-free journey for everyone.

SMRT is honoured to take part in LTEA, and endeavours to continue upholding the standards that these Awards represent.