Meet Assistant Station Manager (ASM) Suhaila from Bugis station, an Outstanding Transport Gold Award Winner. The 21st National Kindness Award – Transport Gold recognises service staff in the transport industry who have displayed exemplary service and gracious behaviour during their course of work, thereby contributing to a more pleasant and gracious society. Find out how ASM Suhaila helped a pregnant lady who was experiencing severe cramps while on duty, and inadvertently saved both mother and baby's lives.