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FAQs

1. Do I need to wear a mask in your trains and buses?

From August 29, commuters aged 6 and above are required to wear masks while on trains, buses, at underground MRT stations and air-conditioned bus interchanges.

While mask wearing is not mandatory in taxis, we encourage our taxi partners and passengers to continue wearing masks to protect themselves and others, particularly if they are feeling unwell.

Mask-wearing is optional at above-ground MRT/LRT stations, and at retail areas in MRT/LRT stations.

Face shields may be worn by:

  • Children twelve years and below who may have difficulty wearing and keeping face masks on for a prolonged period of time
  • Persons who have health conditions that may result in breathing or other medical difficulties when a mask is worn for a prolonged period of time

2. What is SMRT doing to discourage commuters from talking while travelling on trains and buses?

We have put in place measures to remind commuters to refrain from talking while taking public transport

Signage and infographics are put up at trains, stations, buses and interchanges.

In the trains, announcements are made in all four local languages. SMRT station staff have also begun using Please Refrain From Talking placards to remind commuters to not talk on the phone or to others while travelling on the trains.