All interested parties have to submit their interest and bids for the shop units through our tender system. Tender forms can be downloaded here, submit the completed forms and necessary documents in our tender box at our Head Quarters at 251 North Bridge Road before the tender closing date and time.
Yes, we have a few shop units available for direct negotiation. You may find the information here.
Tender evaluation and approval will take about six to eight weeks or longer, depending on the tender bids and complexity of the evaluation process.
We will notify you by post.
We will notify you and refund the cheque to you by post.
Typically, we give tenants a rent-free period of one month.
Please email us at firstname.lastname@example.org. Do note that you need to give at least three working weeks prior to your preferred date of commencement.
You need to commit a minimum of $700 contract value for event spaces, $400 for distribution spaces and $1,000 for sampling.
License fee is for the leasing of spaces within our stations/Xchanges/bus interchanges.
No cash transactions and sale of merchandise/food are allowed at all event spaces, with the exception of Raffles Xchange, Tanjong Pagar Xchange, Dhoby Xchange, Choa Chu Kang Xchange and bus interchanges.
No, all roadshow items must be removed at the end of your revenue day. No items can be left unattended at all times. SMRT does not provide any store room except at Lavender and Bugis MRT Stations (subject to change).
Yes, it depends on which event space you lease. We will advise you when you send in your preferred dates.
All agreements and payment are to be signed and made prior to the commencement of your event.
The amount depends on the total area leased. You may email us at email@example.com for more details. Refunds typically take between six and eight working weeks after the event day.
Once the application form has been submitted, cancellation or changes to the schedule will only be accepted if you give us at least six weeks of written notice prior to commencement of the event. If cancellation or changes are initiated after agreement has been signed, a processing fee will be imposed.
Customer Relations Hotline: 1800 336 8900
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