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| New operating hours extended for Platform A at Jurong East MRT Station |
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| Removal of Direct Train Service from Ang Mo Kio to Pasir Ris (via Jurong East) |
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| Train Service from Jurong East to Marsiling |
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| Resumption of Bukit Panjang Service C |
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| New Platform at Jurong East MRT Station |
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| A new platform and track has been added to Jurong East MRT Station to facilitate a faster passage of trains at this station during peak travel periods and together with the delivery of new trains, commuters can look forward to a shorter wait for trains and a more comfortable ride. |
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| This is part of the Jurong East Modification Project (JEMP), a key infrastructural upgrading initiative by the Land Transport Authority. |
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| The platforms at Jurong East MRT Station will be renamed as follows: |
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| Current |
From 27 May |
| Platform A |
Platform C |
| Platform B |
Platform F |
| Platform C |
Platform D |
| Platform D |
Platform E |
| - |
Platform A (New) |
| - |
Platform B (New) |
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| New Station Layout from 27 May |
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| North South Line trains will arrive at /depart from either Platform A (the new platform) or Platforms D/E on weekdays (excluding public holidays) between 7am and 10am , and 5pm and 8pm . All other times, North South Line trains heading towards Ang Mo Kio and Woodlands will arrive at / depart from Platform D or E. |
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| Location of Additional Station Entrance and Passenger Pick-up Points |
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| An additional station entrance / exit (“Exit B”) and passenger pick-up points are located along Jurong Gateway Road. |
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| THE NEW PLATFORM: PLATFORM A (NEW) |
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| 1. |
Platform A caters to passengers taking the North South Line trains |
| 2. |
Platform A operating hours are: |
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From 27 December 2011: 7am to 10am and 5pm to 8pm, weekdays (excluding public holidays) |
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| FREQUENTLY ASKED QUESTIONS |
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| To download poster, click here, to access diagram of new platform, click here and to view video, click here. |
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| 1. What are the operating hours of the platforms at Jurong East MRT Station? |
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Platforms A and B: 7am to 10am and 5pm to 8pm, weekdays
(excluding public holidays)
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Platforms C, D, E and F: Mon to Sat: 5.15am to 12.20am |
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Sun and Public Holidays: 5.35am to 12.20am |
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2. How do I continue my journey on the North South Line when Platforms A and B are not opened? |
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| You can use either Platform D or E to continue your journey on the North South Line towards Woodlands and Ang Mo Kio. |
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| 3. Which platform should I use to travel North towards Woodlands and Ang Mo Kio? |
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Either Platform A, D or E. The operating hours are as follows: |
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Platform A: 7am to 10am and 5pm to 8pm , weekdays (excluding public holidays) |
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Platform D and E: Mon to Sat: 5.15am to 12.20am |
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Sun and public holidays: 5.35am to 12.20am |
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| 4. Which platform should I use to travel East towards Pasir Ris? |
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Either Platform B or C. The operating hours are as follows: |
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Platform B: 7am to 10am and 5pm to 8pm , weekdays (excluding public holidays) |
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Platform C: Mon to Sat: 5.15am to 12.20am |
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Sun and public holidays: 5.35am to 12.20am |
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5. Which platform should I use to travel West towards Joo Koon? |
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| Platform F. The operating hours are as follows: |
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Mon to Sat: 5.15am to 12.20am
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Sun and public holidays: 5.35am to 12.20am |
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6. How do I know which platform to wait for the train? |
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| Please refer to the Passenger Information Display (PID) screens available at the station or at the respective platforms for train arrival times. |
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| 7. What if I am lost? Whom can I approach for assistance? |
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| There will be ample directional signage at the station, and platform layout plans are available at all platforms. Our station staff and Service Ambassadors will also be happy to assist you. |
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| 8. Are the platforms wheelchair accessible? |
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| Yes. Passengers on wheelchairs or who are less mobile can access the platforms via the concourse level lifts. |
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| 9. Will fares be increased as a result of the construction of this new platform? |
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No. |
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| Removal of Train Service from Ang Mo Kio to Pasir Ris (via Jurong East) |
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| From 27 December 2011, train service from Ang Mo Kio to Pasir Ris (via Jurong East) will no longer be available. The removal of this service will enable more train trips to be added to the East-West lines, improving train frequency and carrying capacity for all commuters. |
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