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General Enquiries
Ask SMRT
For all enquiries relating to SMRT bus and train services:
Hotline: 1800 3368 900
Operating hours:
Mondays - Fridays
(excluding public holidays)
7.30am - 6.30pm
Email:
Customer Relations
For all enquiries relating to SMRT taxi services:
Call 6555 8888
Email:
SMRT Taxis
Ask TransitLink
Bus, MRT and LRT services as well as ez-link card information
Hotline: 1800 2255 663
Card Replacement Office
Operating hours:
Mondays - Sundays
(excluding public holidays)
10.00am - 6.00pm
Email:
TransitLink
© 2007 SMRT Corporation Ltd.
Contact Us
To send us your feedback online
Enquiry
Feedback relating to train
Feedback relating to bus
Feedback relating to taxi
From (Last Name)
(First Name)
Email
Contact number
Subject
Please provide us more information
Bus Registration Plate
Service no.
Date
Time
Boarding Point
Alighting Point
Ez Link Card no.
Please provide us more information
Type of Enquiry
Enquiry about taxi rates and receipts
Feedback on driver
Taxi Billing & Credit Card Related Matters
Others
Taxi Registration Plate
Date
Time
Boarding Point
Alighting Point
Please provide us more information
Train Car no. / Station
Date
Time
Boarding Point
Alighting Point
Ez Link Card No
Message
To report a lost property online
Lost on
Train or train station
Bus or bus interchange
Taxi
From (Last Name)
(First Name)
NRIC / Passport no.
Email
Contact number
Date
Time
Boarding Point
Alighting Point
Message
General enquiries about SMRT services
Tel: 1800 3368 900
Email:
Customer Relations
Mon – Fri: 7.30am - 6.30pm
Sat, Sun & Public Holiday: Closed
SMRT Headquarters
Tel: +65 6331 1000
Mon – Fri: 8.15am - 5.45pm
Sat, Sun & Public Holiday: Closed
