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When taking the Bus

At the bus stop

  • For your safety, please stand on the pavement behind the yellow lines.
  • Flag for the bus in advance to give the driver ample time to see you and stop.
  • Wait for the bus to come to a complete stop before approaching it. It is dangerous to rush towards a moving bus.
  • Please board the bus in an orderly manner and do not push other passengers.
  • Do assist or allow the elderly, disabled, pregnant women and young children to board the bus first.
  • For your own safety, please do not board the bus when the doors are closing or from the rear doors.
  • For the comfort of other passengers, please refrain from smoking at the bus stop.
  • Do not run or play at the bus stop and always supervise children.
  • Baby prams must be folded before boarding the bus.

At interchanges and terminals

  • Crossing within the bus park is prohibited. Use designated crossings.
  • Be considerate and queue when waiting for the bus.
  • For your safety, stand clear of the curb while waiting for your bus.
  • Assist or give way to the children, elderly, disabled and pregnant women while boarding the bus.

On the bus

  • As soon as you board, tap your card or pay your fare by cash and move to the rear of the bus. Do not block the entrance.
  • Please move to the rear as much as possible to allow more passengers to be able to board the bus.
  • Do not stand on the steps of the bus and be mindful when the doors open and close.
  • Hold on to the hand grips or a grab pole to maintain balance.
  • Please keep your bags, luggage, prams/strollers out of the way of fellow passengers. These must never block walkways and doorways.
  • Baby prams must be folded & properly stored as protruding parts of an open pram pose safety hazards to other passengers. Also, in the event of an emergency brake, the safety of the child will not be compromised.
  • Please offer your seat to someone who needs it more than you, especially the elderly, handicapped and pregnant ladies
  • Do not eat, litter or smoke while on the bus
  • Do not block the exit if you are not alighting at the next stop.
  • To alight, press the bell once in advance. Give the driver ample notice and time to pull into the bus stop.
  • Let the bus come to a complete stop before alighting. For your safety, never force its doors open.
  • Do not alight if the doors are closing. Press the bell to alert the driver.
  • Please report any unusual incidents or sightings on board the bus to our Bus Captain.
  • If you left your belongings on the bus, please make a lost report.

Emergency equipment on board the bus

Emergency hammer

  • Located between bus windows. In an emergency, use this to break the windows to escape.

Fire extinguisher and first aid kit

  • Located near the front door of the bus. To access the items, use the emergency hammer to break the cover.

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