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Lost and Found

SMRT Taxis would like to remind all our valued passengers to ensure you have all your belongings when you leave our taxi. In the event that you lose your belongings during a trip, we will do our best to assist you in locating them. We are not responsible for the loss of or damage to items during trips on our taxis.

To report lost or found items in our taxis, please call 6477 5350 between 8.30am and 5.00pm, Monday to Friday (excluding public holidays)

When lodging a lost report, please provide the following information:

  • Time and date of travel
     
  • Taxi number (if available)
     
  • Pick-up address
     
  • Destination
     
  • If the taxi trip was flagged-down or booked
     
  • A description of the lost item. For electronic devices (e.g. mobile phone, laptop or camera), please include the brand and model of the item
     
  • Your contact details - name and telephone number

 

All recovered items not claimed after three months will be donated to charity.

Click here to lodge a Lost & Found report