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Contact Us

For all SMRT enquiries, please use the following channels:


Call us Write to us

Customer Relations

For general enquiries and feedback

1800 336 8900 (Only within Singapore, and mobile air-time charges may be imposed by relevant Service Providers.)

Trains
Operating hours:
7.30am - 6.30pm Mon - Fri (except Public Holidays)

Buses
Operating hours: 
7.30am - 8.00pm daily
For general enquiries and feedback (trains/buses/taxis or lost and found), please use our Feedback form.

If our staff served you well, please drop us a Compliment so that we can encourage them.

SMRT SNAP-REP (Snap and Report)

To report technical defects, please send an image and a description of the defect to our WhatsApp service.

Please click here for the Guide to using SMRT SNAP-REP.


Whatsapp Service: +65 9788 4398


Operating hours:
9.00am - 6.00pm Mon - Fri (except Public Holidays)

SMRT Taxis

For enquiries on bookings, feedback, lost and found items

+65 6555 8888

 

SMRT Media

For enquiries on advertising

+65 6331 1383
 Email

SMRT Properties

For enquiries on leasing commercial spaces

+65 6331 1333 Email

SMRT International

For overseas projects enquiries

+65 6554 8535

Fax: +65 6453 7645
 

Investor Relations

   Email 

Personal Data Protection

   Email 

For enquiries on stored value card and public transport services in Singapore, please contact TransitLink:

Hotline: 1 800 225 5663
Operating hours: 8.00am - 6.00pm, Mon - Sun (excluding Public Holidays)

 

Contact Us

Customer Relations Hotline: 1800 336 8900

Compliment Us 

Feedback Form 

Lost and Found

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